We are thrilled to announce an exciting update to our service that will revolutionize the way you communicate with your patients. As part of our ongoing commitment to enhancing your practice's efficiency and improving patient experiences, we have introduced a new hosted landline program that allows you to connect your landline directly to our Dashboard!
Currently, your DearDoc Dashboard utilizes a forwarding phone number for texting patients, which often differed from your practice's official phone number.
This integration of your landline with our Dashboard brings numerous benefits, creating a more seamless experience for both your patients and staff. Let's explore some of the key advantages of this exciting update:
Improved Patient Engagement: As communication preferences continue to evolve, many patients prefer the convenience and speed of text messages. With the hosted landline program, you can meet their expectations by offering the option to send and receive texts directly to your practice's phone number. This enables patients to conveniently reach out for appointments, ask questions, or discuss their healthcare needs, leading to increased engagement and satisfaction.
Streamlined Workflow: Integrating your landline with our Dashboard eliminates the need to juggle multiple devices or constantly switch between different communication platforms. By centralizing your patient interactions within your Dashboard, you can save time, and enhance your team's productivity. Your staff can efficiently manage patient communications from one convenient location.
Enhanced Security and Compliance: We understand the importance of protecting patient data and complying with privacy regulations. With our hosted landline program, all text messages are securely transmitted and stored within our platform. This safeguarded environment allows you to communicate with peace of mind, knowing that your patient's privacy is always a top priority.
To verify eligibility for the hosted landline feature, please reach out to DearDoc Support at (646) 585-9734 or email us at support@getdeardoc.com. Our team will review your information to determine eligibility for the hosted landline.
Our Support Team is available Monday through Friday 8 AM - 8 PM EST.
If you need further assistance, please call our Support Line at (646) 585-9734.