Welcome to our article on Google My Business integration! In this guide, we'll show you how integrating your Google My Business account with our Dashboard platform can significantly streamline your review management and enhance patient engagement!
By seamlessly integrating your Google My Business account with our Dashboard, you gain access to a range of powerful features that enhance your online presence and improve customer engagement. Let's explore two key benefits:
Streamlined Review Management: With our Review Generator feature, integrating Google My Business with Dashboard enables you to conveniently view and manage your Google reviews directly within the Dashboard's Reputation tab. This centralized approach saves you time and effort, allowing you to monitor and respond to customer feedback efficiently. By staying on top of your reviews, you can cultivate a positive online reputation and build trust with potential patients.
GMB Chat Integration for Mobile: Engaging with patients on the go is essential in today's fast-paced world. With the integration of Google My Business and our Dashboard, you can take advantage of GMB Chat integration specifically designed for the mobile version. When patients visit your Google listing through their mobile devices, they'll notice a chat icon prominently displayed. By clicking on the icon, they will be seamlessly redirected to the DearDoc AI Chat, where they can initiate conversations with your practice.
Integrating Google My Business with our Dashboard not only helps you streamline your review management but also facilitates direct patient engagement through the GMB Chat integration. If you have any further questions or require additional assistance, please don't hesitate to reach out to our support team.
How to Integrate your Google My Business account:
To integrate Google My Business with our Dashboard platform, follow these step-by-step instructions:
Contact our support team: If you haven't already, reach out to our support team either via the chat icon within your Dashboard or by sending an email to support@getdeardoc.com. They will assist you in obtaining the necessary permissions to initiate the integration.
Access Dashboard settings: Once you have received the required permissions, click on the settings icon located in the bottom left corner of your Dashboard screen.
Navigate to the Integrations section: Within the settings tab, you'll find a menu on the left-hand side. Locate and click on the "Integrations" option.
Sign in with Google: Look for the Google icon and the option to "Sign in" within the Integrations section. Click on this option, and a prompt will appear asking you to enter your Google My Business account username and password.
Connect the Google account: After entering your Google My Business credentials, click on the "Connect" or "Sign in" button. A green button or confirmation message will appear, indicating that your Google account has been successfully connected.
Refresh your Dashboard: To ensure that the integration settings are saved properly, refresh or reload your Dashboard page.
If you encounter any difficulties or have further questions during the integration process, our support team is always available to provide assistance. Simply reach out to them via the chat icon within your Dashboard or by sending an email to support@getdeardoc.com. Happy integrating!
Frequently Asked Questions
Can you reply to reviews from my Dashboard?
Absolutely! We understand the importance of engaging with your customers and addressing their feedback promptly. With our integrated solution, you can conveniently reply to reviews directly from your Reputation page within the Dashboard. When you respond to a review, rest assured that your reply will be reflected on your Google My Business listing. This seamless integration enables you to manage your online reputation effectively while saving you valuable time and effort.
What happens if I get a "the Google Integration has expired" banner?
If you come across the "the Google Integration has expired" banner on your Dashboard, there's no need to worry. This message indicates that the integration between your Dashboard and Google My Business needs to be re-established. To resolve this, please gather the login information for your Google My Business profile. Then, reach out to our dedicated support team either by calling us at (646) 585-9734 or by sending an email to support@getdeardoc.com. Our friendly team members will be more than happy to assist you with the re-integration process, ensuring that your Dashboard remains seamlessly connected to Google My Business.
Our Support Team is available Monday through Friday 8 AM - 8 PM EST.
If you need further assistance, please call our Support Line at (646) 585-9734.