To simplify and streamline this process, we offer a comprehensive set of bulk actions and campaigns. These powerful features enable you to manage patient lists, send SMS or email messages in bulk, and enhance the overall efficiency of your healthcare practice. In this article, we will explore these features in detail and explain how they can benefit your organization.
Add Existing Patient Lists to Your Dashboard:
One of the primary features we provide is the ability to add existing patient lists to your Dashboard. By simply providing a .csv file containing patient information, you can import and store all your patient data in one centralized location. This feature eliminates the need for manual data entry and ensures that all patient details are easily accessible when needed.
Retrieve Patient List from Your Dashboard:
In addition to adding patient lists, our platform allows you to retrieve valuable contact information from your Dashboard. By reaching out to our support team, we can provide you with a file containing the contacts stored in your Dashboard.
Send SMS or Email in Bulk:
Our bulk messaging feature allows you to send SMS or email campaigns efficiently and effectively. You have the option to share a .csv file containing the contact information of the recipients and the verbiage of the message you wish to send. Alternatively, we can directly send messages to the contacts on your Dashboard.
Efficiently managing patient lists, retrieving contact information, and sending personalized messages are vital components of successful healthcare campaigns. Our platform's bulk actions and campaigns feature offers a comprehensive solution to streamline these processes, saving you time and improving patient engagement.
For any action, please reach out to Support at (646) 585-9734 or contact us via the live chat on your DearDoc Dashboard or this HelpCenter by clicking on the blue messenger icon on the bottom-right corner of your screen, our team is live Mon-Fri 8 AM EST - 8 PM EST.
Frequently Asked Questions
Is there a limit to the number of SMS/emails we can send?
Yes, there are limits to the number of SMS and emails you can send. Currently, the limit for SMS messages is 1,000, while the limit for emails is 6,000. These limits ensure that our system can efficiently handle and deliver your messages while maintaining optimal performance.
What information should the patient list include?
When preparing a patient list, it should include the following information:
Name: The full name of the patient.
Phone number: A valid contact number for SMS communication.
Email: If necessary, include the patient's email address for email communication. Please note that email addresses are optional and can be excluded if not needed for your specific campaign.
Can I get a file with all of my Dashboard contacts?
Certainly! If you need a comprehensive list of all your DearDoc Dashboard contacts, you can request a CSV file containing this information. Our dedicated support team members will be more than happy to assist you in retrieving the file and providing it to you promptly. Simply reach out to our support team and let them know about your request.
Our Support Team is available Monday through Friday 8 AM - 8 PM EST.
If you need further assistance, please call our Support Line at (646) 585-9734.