Skip to main content
All CollectionsDearDoc Products 101
Telemedicine: Convenient and Flexible Healthcare Access
Telemedicine: Convenient and Flexible Healthcare Access

Experience the convenience and flexibility of telemedicine today by bringing medical expertise right to your fingertips.

DearDoc Support avatar
Written by DearDoc Support
Updated over a year ago

Telemedicine is revolutionizing the way we receive healthcare services by bridging the gap between patients and doctors through virtual appointments. With the advancement of technology, medical consultations can now be conducted remotely, providing a convenient and flexible option for patients to connect with healthcare professionals.

Our innovative HIPAA-compliant Dashboard and AI Chat systems take telemedicine a step further by offering clients the freedom to choose their preferred type of appointment, whether it's a virtual consultation or an In-Office visit. The AI Chat feature enables seamless appointment requests, allowing patients to specify their preference easily.

To enhance organization and efficiency, each lead card within your DearDoc Dashboard on "Additional Information" will specify whether the patient has selected Telemedicine or In-Office as their preferred appointment type. Additionally, a tag is assigned to each patient, stating whether they selected Telemedicine.

Doctors using the HIPAA-compliant Telemedicine virtual office and the DearDoc Dashboard can effortlessly share a direct link with their patients, enabling them to join the virtual office without any hassle. This link serves as a gateway to a fully equipped virtual environment that offers comprehensive video and audio capabilities. Patients can communicate with their doctors in real-time through live chat, utilize the shared whiteboard for collaborative discussions, exchange files securely, and even engage in screen sharing and co-browsing for a more interactive experience.


Frequently Asked Questions

1) There's a new doctor in my practice, and they will need a Telemedicine link. How can I create the link for them?

To set up a Telemedicine link for the new doctor, simply reach out to our Support Team. They will gladly assist you in requesting the necessary set-up on your behalf, ensuring a seamless integration for the new member of your practice.

2) Do I have this product within my account?

Kindly reach out to our incredible Support Team and they will happily run a review on your account. If you don't have it, our Support Team will be glad to help you set up a quick meeting with your Customer Success Manager for next steps.


For urgent matters, please call our Support Line at 646-585-9734.

Our Support Team is available Monday through Friday 8 AM - 8 PM EST.

Did this answer your question?