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FAQs and Troubleshooting
FAQs and Troubleshooting
A regularly curated list of the most commonly asked questions by Debtor Daddy customers
8 articles in this collection
Written by
Debtor Daddy
Do you make calls during the trial period?
Our team will not automatically make calls on your behalf during the trial period. Send us a message if you want to try the service
Written by
Debtor Daddy
Updated over a week ago
How to update your clients contact details
Ensure your debtors phone numbers and email addresses are up-to-date.
Written by
Debtor Daddy
Updated over a week ago
MYOB AccountRight Live - User Access
What to do if you get a 'forbidden' error when connecting MYOB ARL
Written by
Debtor Daddy
Updated over a week ago
Why does my Aged Receivables Report balance differ from Debtor Daddy?
An Aged Receivables report run within your accounting software may differ from the totals you see in Debtor Daddy.
Written by
Debtor Daddy
Updated over a week ago
Deleting your account
Deleting your Debtor Daddy organisation cancels billing, and wipes all your accounting information from our system.
Written by
Debtor Daddy
Updated over a week ago
How to invite another user
Here's how to add multiple users to one Debtor Daddy account.
Written by
Debtor Daddy
Updated over a week ago
How often is my accounting data imported
Data from your accounting software is imported automatically once a day
Written by
Debtor Daddy
Updated over a week ago
How to prevent email reminders being marked as spam
Updating your DNS to allow Debtor Daddy to send email reminders from your domain.
Written by
Debtor Daddy
Updated over a week ago