Debutify Support Team must be added as a staff member to your Shopify store for us to give you the right support when you have an issue you can't resolve on your own.
How to Grant Staff Access
STEP 1
In Shopify admin, click on Settings.
STEP 2
Click on Users and Permissions.
STEP 3
Click on Add staff. Depending on your store plan, you will see the limit on the number of staff members you can add to your Shopify store.
STEP 4
Fill in your staff members' details including their first and last names and email address. By default no permissions will be selected, so you can individually tick the boxes or click the ‘select all’ option if you want to give your staff member all permissions. After finalizing the permissions, click ‘Send invite’.
First name: Debutify
Last name: Support
Email: support.reviews@debutify.com
Permissions: Apps and Theme
After sending the invitation, you will be taken back to the Users and Permissions page. Here you will see the staff member you just added. To create additional staff accounts on Shopify, simply repeat the above steps.
Your staff member will receive an email in their inbox prompting them to create an account. They will then have their own login and can access your Shopify store independently.
STEP 5
Click Select all so the team is not limited in the level of support.
Or select which permissions you will grant.
STEP 6
Click Send Invite so the staff member knows they have been added.
