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How to Use a Facebook Messenger Chat Widget?
How to Use a Facebook Messenger Chat Widget?

A guide on how to add a Facebook Messenger Chat Widget.

Diane Eunice Narciso avatar
Written by Diane Eunice Narciso
Updated this week

What does the Facebook Messenger Chat Widget do?

The Facebook Messenger Chat Widget allows you to connect Facebook Messenger to your store. The Messenger chat is the fastest and easiest method for customers to reach your business.

The conversations are saved in Messenger if the customer is logged in to their Facebook account. If not logged in, customers can send messages as guest users.


How to Enable/Disable the Facebook Messenger Chat Widget?

STEP 1

Sign in to your Debutify Theme log-in portal at debutify.com/login, and navigate to the add-ons section.

STEP 2

Choose your widget from the Add-ons menu, either by searching or filtering by category. Toggle the switch to enable or disable it.

STEP 3

When prompted to enable/disable a widget, click 'Enable' or 'Disable' to confirm your choice.

If the selected widget is not available in your current plan, you'll be prompted to upgrade. Click 'Upgrade' to proceed or 'Cancel' to continue without upgrading.


How to Copy the Facebook Messenger Code to your Debutify Theme?

STEP 1

Login to your Facebook Business page in a separate tab and click Manage.

STEP 2

Click on Inbox.

Click on Inbox.

STEP 3

Click on the Settings icon.

Click on the Settings icon.

STEP 4

Click Chat Plugin.

Click Chat Plugin.

STEP 6

Click Set up.

Click Set up.

STEP 7

Click on Shopify.

Click on Shopify.

STEP 8

Set the language, click Save and continue.

Set the language and click Save and continue.

STEP 9

Add your Store URL, click Save and continue.

Add your Store URL and click Save and continue.

STEP 10

Copy the code snippet, and click Next.

Copy the code snippet.

STEP 11

Now, in your Shopify Admin, go to Online Store > Customize.
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Go to Theme Settings, click on Facebook Messenger. Paste the Chat code snippet from the Facebook tab.

STEP 13

Click Save to apply the changes.

STEP 14

In the Facebook tab, click Finish after adding the chat code to your website.

Click Finish after adding the chat code to your website.

STEP 15

Enable the guest chat for customers who do not log in to Facebook.

STEP 16

Click Done.

Click Done.

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