OTC (Over-the-Counter) is a type of transaction where you negotiate directly with an account manager.
At Decaf, OTC is especially helpful when our local deposit or withdrawal ramps aren’t yet integrated directly into the app (we’re working hard to bring them all in!). In the meantime, OTC gives you more options to move money in and out of your wallet.
What can you use OTC for?
Deposits: Send funds from your local bank and receive USDC in your Decaf Wallet.
Withdrawals: Convert USDC into your local currency and receive it in your bank account.
How it works
Request your transaction via support chat.
You’ll receive the exchange rate and quote.
If you accept, we’ll provide the collection account details to send your payment.
Once confirmed, your wallet is credited with USDC (or your bank with local currency).
Requirements
Complete your KYC (identity verification). Your account manager will guide you through this.
After approval, you can request and close transactions whenever you need.
💡Important notes
OTC is a manual process, managed through the support chat.
Availability may vary depending on your country and the amounts you want to exchange. Always check with support for your specific case.
OTC policies here.