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◧ Card Payment: Verification requirements

Who Needs to Be Verified?

If you are receiving a payment funded by card, you do not need to complete the verification process simply to receive the payment.

The sender (the person funding the payment with their debit or credit card) is the one who may be required to complete identity verification before they can send the payment.


Verification Requirements

The information required depends on the sender's country of residence.

Non-US Residents

The sender will be asked to provide:

  • Proof of identity:

    • EU/EEA residents: Passport, National ID Card, or Residence Permit

    • Non-EU/EEA residents: Passport only

  • Proof of address

US Residents

For most US residents, identity verification is completed using their Social Security Number (SSN).

In standard cases, no document upload is required to complete verification and send a card-funded payment.

⚠️ Additional Verification Requirements

In some situations, additional information or documentation may be requested to satisfy regulatory requirements.

This may apply to residents of the following US states:

  • New York (NY)

  • North Carolina (NC)

  • Tennessee (TN)

  • Texas (TX)

  • Virginia (VA)

  • Vermont (VT)


Why Verification Is Required

Verification helps protect users, prevent fraud, and ensure compliance with applicable financial regulations.

Once approved, senders they can proceed safely with sending the card-funded payment.

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