Skip to main content

I get looped back to the sign-in page

After signing in on the web, I am sent back to the sign-in page

Christianne Elefante avatar
Written by Christianne Elefante
Updated over 2 years ago

If you find that you are having trouble signing in (not because of your email and password being incorrect) because the page loads and then sends you back to the sign-in page, here are a couple of things you can try:

Check your bookmark

If you're using a bookmark to get to the sign-in page, let's ensure that the URL saved there is leading you to a fresh sign-in page.

Check your timezone:

After daylight savings time, the time change can interfere and cause a discrepancy between your device's time and the server's time - this change can cause issues with logging in. To fix this, just check and toggle your computer's timezone.

Do you have any questions? Let us know at support@mfm.ag and we'll be happy to help you out!

Did this answer your question?