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How to login on the DejaBlue app?

The DejaBlue app offers three sign-in methods. This guide will walk you through each method to help you access your account seamlessly.

Updated over a month ago

Method 1: Sign In with a Magic Link

A Magic Link is a one-time-use link sent to your email that allows you to sign in without a password.

Steps to Sign In Using a Magic Link:

  1. Open the DejaBlue app.

  2. Enter your email address in the sign-in field.

  3. Check your email inbox for a message from DejaBlue.

  4. Tap the "Sign in" button in the email.

  5. The app will open automatically, and you will be signed in.

Important Notes:

  • The Magic Link must be opened on the same device where you are trying to sign in. If you receive the email on a different device, forward it to the device where you want to log in.

  • Your company or institution may require you to use a professional email address. Ensure you enter the correct work email to avoid access issues.


Method 2: Sign In with Google SSO

If you have a Google account, you can use Google Single Sign-On (SSO) to log in quickly.

Steps to Sign In Using Google SSO:

  1. Open the DejaBlue app.

  2. Tap "Sign in with Google".

  3. If prompted, select the correct Google account from the list or tap "Use another account" to sign in with a different one.

  4. Grant necessary permissions if prompted.

  5. You will be redirected back to the DejaBlue app and signed in automatically.

Important Notes:

  • If you have multiple Google accounts, make sure you select the one associated with your DejaBlue account.


Method 3: Sign In with Apple SSO

If you use an Apple device, you can sign in with Apple Single Sign-On (SSO).

Steps to Sign In Using Apple SSO:

  1. Open the DejaBlue app.

  2. Tap "Sign in with Apple".

  3. If prompted, choose "Continue with Face ID / Touch ID" or enter your Apple ID credentials.

  4. Grant necessary permissions if prompted.

  5. You will be redirected back to the DejaBlue app and signed in automatically.

Important Notes:

  • If you have multiple Apple accounts, ensure you use the one linked to your DejaBlue access.


Why We Use Magic Links and SSO Instead of Passwords

At DejaBlue, we prioritize security and user convenience. Magic Links and Single Sign-On (SSO) offer significant advantages over traditional passwords:

  • Increased Security: No need to remember complex passwords or risk weak password security.

  • Faster Login: No typing passwords—just a quick email tap or biometric authentication.

  • Reduced Phishing Risks: Authentication occurs through trusted providers (Google/Apple) or a direct email link, reducing the chance of password theft.

  • Seamless Access Across Devices: Using Google or Apple SSO ensures access across different platforms without hassle.

If you experience any issues signing in, please contact our support team at support@dejablue.energy

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