At this time you cannot import audio files directly into Delve, but you should first get your audio files transcribed before importing into Delve.
Here's how:
After conducting interviews, you may need transcripts of your audio files in order to analyze and find insights. Here’s a chart to see various options.
Use automatic transcription service
Get transcripts generated within minutes. They won’t be perfect and will likely require editing, but these services include good editing experiences that link the text to audio.
Use YouTube transcripts
These are free, but quality is poor and there’s no editing experience. You may end up spending extra time trying to match your edits to the audio.
Upload your file to YouTube, then click the small ellipses under the video and click “Open Transcript”.
Listen on 2x speed and take notes
Quicktime: Use Quicktime or another audio player to listen to your file on 2x speed and write notes from what you remember. Your notes will have biases from your interpretation, but it’s a feasible option if you don’t have time or budget, and don’t need perfect quality.
Transcribe it yourself
oTranscribe: Free, online tool for typing out your own transcript while listening to audio. There are handy options for speeding up and slowing down the transcript.
Hire a specialized agency
Find an agency or individual who can transcribe based off your specific language needs. Do a Google search, look on Craigslist, or ask other researchers who have researched with a similar group.
Multilingual Connections: A transcription and translation agency that works in over 75 languages
Use human transcription service
You’ll need to wait half a day after submitting audio files, but these are very high quality, speakers are separated, and transcripts are typically ready to analyze upon arrival. If you have the budget, I highly recommend Rev because of the convenience and accuracy.
Rev:
If we missed any transcription options or services, let us know by emailing team@delvetool.com