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How to Complete a Course

Information on how to complete your enrolled course

Updated over a month ago

Step 1 - Visit 'My Dashboard'

Once signed in, access your enrolled courses via ‘My Dashboard’, then select ‘My eLearning Courses’; or enrol in a new course by clicking ‘Browse Courses’.

For more information on how to enrol in or resume a course, please refer to the following help articles:


Step 2 - Select 'Resume Training'

After the course page has loaded, click on ‘Resume Training’ to access the course content.


Step 3 - Finish Lesson & Then Exit

Once you reach the end of the lesson, scroll to the bottom of the section, ensuring all questions have been answered. Then select ‘Exit Course’ (top right of your screen) to save your progress.

Please do this each time you take a break or wish to continue your course at a later time. Sign back into your profile whenever you’re ready to resume.


Step 4 - Click Download Certificate

After completing a course, you can view your completion certificate by clicking ‘Download Certificate’ at the top right of the page.

Alternatively, click ‘Return to My Dashboard’, where you can access your certificates and other eLearning.


Additional Questions

If you have any questions, please contact our Service and Support staff via our Contact Us Page.

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