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Virtual Checkup

How to check up with your existing patients with photos, through text!

Ava avatar
Written by Ava
Updated over 3 years ago

Due to world events, you may need a way to check on some of your patients' progress without them coming into the office!

Whether you're in the office or working from home, I'm here for you ❤️

That's why I've created the Virtual Checkup. This is a Misc sequence that reminds patients to send the same photos to you that leads are prompted to submit through my Virtual Consult!

Want to check it out? Go to Settings-->Ava's Communication-->Ava's Follow Up-->Misc, then click "Virtual Checkup":

Here's what it'll look like in my desk:

If you want to edit the messages in this sequence you can, but I think they're pretty sweet as they are!

You'll notice there's a link at the end of the message which will open instructions on what photos to take and how to take them.

This is what your patients will see:

By the way, I've toggled "Do not auto stop" by default for this sequence. When toggled on, this feature makes it so that the sequence will run its entire course, even if a patient replies or schedules an appointment.

This option is available for any sequence, but I'd leave it on for this one in particular:

Pretty awesome, right?

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