Get feedback from new patients with my New Patient Tracker!
After they keep their appointment, I'll send a Thank You message (Settings >> Ava's Follow Up >> NP Survey) with a link to this survey.
If they don't respond they'll get up to 2 additional messages requesting that they complete the survey (Ava's Follow Up >> NP Survey)
Survey Questions
There are 4 sections to the survey.
Sections 1-2
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Section 3
Section 4:
View Survey Results
Answers are anonymous. When 5+ patients have complete it, you'll be able to see the average response to each question in a "Report Card".
You can see who has submitted a survey however, indicated with a blue checkmark in the "Survey" column (on the NPT page).
Click "View Survey Data":
Survey Report Card - Q&A Breakdown:
You can see your average score at the top, in each of the sections of the survey.
From there you'll be able to see the average responses in a really detailed breakdown of patients answers, including any written feedback: