This guide will walk you through the process of creating an Apple ID and enrolling in the Apple Developer Program, which is necessary for publishing your delivery app on the App Store.
Ensure users have the necessary requirements ready:
A valid email address they can access
A phone number for verification
Ideas for a strong password
Guide users through the process step-by-step:
Direct them to appleid.apple.com and click "Create Your Apple ID"
Help them complete the form with their personal information
Remind them that the email address they provide will become their Apple ID
Advise them to use a phone number they will always have access to
Explain the option to subscribe to Apple Updates for latest news and services
Assist with email and phone verification steps
Troubleshooting tips:
If verification emails don't arrive, check spam folders
If phone verification fails, ensure the correct number was entered
For password issues, remind users of Apple's complexity requirements
Supporting Apple Developer Program Enrollment
When assisting users with Developer Program enrollment, support staff should:
Guide users through these essential steps:
Ensure they first log in with their Apple device
Help them download the "Apple Developer" app from the App Store
Direct them to click "Enroll" and update account details
Assist with completing address information accurately
Explain the Program License Agreement and its importance
Help users select the appropriate plan for their needs
Guide them through payment options (Cards, UPI, Bank details)
Common issues support staff can help resolve:
Account verification problems
Payment processing errors
Understanding which developer plan is most appropriate
Clarifying terms in the license agreement
Confirming enrollment completion (users should receive an email from Apple)
Additional support resources:
Direct users to the video tutorial: https://www.youtube.com/watch?v=AZTuR1d3rDU
Provide Apple Developer Support contact information for complex issues
Offer follow-up assistance once enrollment is complete