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How to Set Up Zoho Mail with Your Domain?

Updated over 3 months ago

Step 1: Sign Up for a Zoho Account

  1. Visit the Zoho Mail Sign-Up Page

  2. Click "Sign Up for Business Email"

  3. Choose a plan (Free or Paid)

  4. Enter your Domain Name (e.g., yourdomain.com)

  5. Fill in your Admin Email ID and Password

  6. Click "Sign Up" to create your account

Step 2: Verify Your Domain

After signing up, Zoho will ask you to verify ownership of your domain. You can do this using one of the following methods:
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Option 1: Verify via TXT Record (Recommended)

  1. Go to your domain provider's DNS settings (e.g., GoDaddy, Namecheap, Cloudflare)

  2. Add a TXT record with the following details:

    • Host/Name: @ or your domain name

    • Type: TXT

    • Value: The TXT verification code provided by Zoho

  3. Save the record and wait 5–30 minutes for it to propagate

  4. Return to Zoho and click "Verify"

Option 2: Verify via CNAME Record

  1. Go to your domain's DNS settings

  2. Add a CNAME record with the following details:

    • Host/Name: zb******** (provided by Zoho)

    • Type: CNAME

    • Value: zmverify.zoho.com

  3. Save the record and wait for it to update

  4. Click "Verify" in Zoho once propagation is complete

Option 3: Verify via HTML File Upload

  1. Download the HTML verification file from Zoho

  2. Upload it to the root directory of your website

  3. Visit the provided URL to confirm the upload

  4. Click "Verify" in Zoho

Step 3: Configure MX Records (Missing from original but required)

  1. Go to your domain's DNS settings

  2. Add the following MX records:

    • Priority: 10, Value: mx.zoho.com

    • Priority: 20, Value: mx2.zoho.com

  3. Save the records and wait for propagation (typically 30 minutes to 48 hours)

Step 4: Create User Email Accounts

  1. In Zoho Mail Admin Console, go to User Management

  2. Click "Add User"

  3. Enter the name, email ID, and password for the user

  4. Assign roles (Admin, User, etc.)

  5. Click "Create"

Step 5: Test Your Email Setup

  • Send a test email from Zoho Mail to verify it's working

  • Ensure incoming emails are received correctly

  • Check the Zoho Mail logs if there are any issues

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