Setting Up a Custom Domain for Your Deonde Platform
A custom domain creates a professional appearance for your food ordering system and strengthens your brand identity. This guide walks you through the process of pointing your domain to Deonde's servers.
Important Note
This feature is only available with paid plans (Pro and Premium).
Domain Configuration Process
Step 1: Access Your DNS Provider
Log in to the service where you purchased your domain name
Common providers include GoDaddy, Namecheap, Cloudflare, and Google Domains
Step 2: Locate DNS Management
Navigate to the DNS management section in your provider's dashboard
Look for options labeled "DNS Management," "DNS Settings," or "Zone Editor"
Step 3: Add a New A Record Create a new DNS record with these exact specifications:
Type | Name/Host | Value/Points to | TTL |
CNAME | order | order.deonde.co | AUTO ot 600 |
Type: Select "CNAME Record" from the dropdown menu
Name/Host: Enter
order(this will createorder.yourdomain.com)Value/Points to: Enter order.deonde.co
TTL (Time to Live): Leave as default/Auto or set to 600 seconds
Step 4: Save Your Changes
Click the Save, Add Record, or Apply button (terminology varies by provider)
Confirm any verification prompts if required
Step 5: Wait for DNS Propagation
DNS changes typically propagate globally within 15 minutes to 24 hours
In most cases, the changes take effect within 1-2 hours
After Configuration
Once your custom domain is successfully set up:
Your customers will be able to access your ordering platform through
order.yourdomain.comPlease contact support and they will verify and activate your Custom Domain.
Troubleshooting Tips
If the domain isn't working after 24 hours, double-check your CNAME record settings
Ensure there are no conflicting records for the same subdomain
Some DNS providers have specific formats for entering the host name - check their documentation if needed