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How to Add a Promo Code in the System to Engage Customers?

Offering promotional discounts is an effective strategy to attract new customers and encourage repeat purchases on your apps.

Updated over 2 months ago

Step #1: Log in to the Admin dashboard and Go to Promotions and find Promo code options.
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​Step #2: Click to Add Promo Code.
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Step #3: Create a new promo code by updating the following details:

  • Name

  • Promo code

  • Promo code description

  • Image

Start and end date & time for the promo code
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​Step #4: Once you have updated all details, click on Add Promo Code and a message pops up "Promo code updated successfully."


​Important Configuration Options:

  1. Coupon Valid For: Delivery or Pickup

  2. Promo Code Redeem Count: Usage of promo code per user (e.g., if a value is 2, customers can use this promo code twice)

  3. Coupon Valid For First X Order: Coupon valid for the first number of orders placed by the customer

  4. Coupon Valid For First X User: Total number of promo codes available in the system

Customers will see active promo codes on the Offers section of your app.
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Key Benefits:

  • Increases customer acquisition through attractive offers

  • Boosts customer retention and repeat purchases

  • Drives sales during slow periods with targeted promotions

  • Provides valuable data on customer purchasing behavior

  • Enhances overall customer engagement and satisfaction

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