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How to Set Up Refer & Earn Feature for Customers?

Encourage customer referrals with an automated reward system that benefits both referrers and new users.

Updated over 2 months ago

Accessing Refer & Earn Settings

Follow these steps to configure your referral program:

Step 1: Navigate to Settings in the left sidebar menu

Step 2: Select General from the settings options

Step 3: Click on Wallet section

Step 4: Find and configure Refer & Earn settings



Configuration Options

Program Activation

  • Toggle Switch - Turn the Refer & Earn feature ON/OFF

  • When enabled, customers can start referring friends immediately

Reward Structure

Referral Amount

  • Amount: Set the reward for customers who refer others

  • Example: ₹30 (or your currency equivalent)

  • This is credited to the referrer's wallet when conditions are met

Referee Amount

  • Amount: Set the reward for new customers who join through referrals

  • Example: ₹20 (or your currency equivalent)

  • This welcome bonus encourages new sign-ups

How Refer & Earn Works

The Referral Process

  1. Existing Customer shares their unique referral code

  2. New Customer signs up using the referral code

  3. Both customers receive their respective rewards

  4. Referrer gets ₹30 in their wallet

  5. Referee gets ₹20 as a welcome bonus

Reward Distribution

  • Rewards are automatically credited to user wallets

  • Credits appear after successful referral completion

  • Users can spend wallet credits on future orders

Optimization Strategies

  • Analyze successful referral patterns

  • Identify and address program weaknesses

  • Continuously improve user experience

  • Benchmark against industry standards

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