Follow these straightforward steps to activate driver tips on your platform:
Step 1: Navigate to Settings in the left sidebar menu
Step 2: Select Delivery Zone from the settings options
Step 3: Click on the Drivers tab
Step 4: Configure the Drivers Tip section with your preferred amounts
Configuring Tip Options
The driver tipping system allows you to create pre-set tip amounts that customers can select during checkout:
Default Options: The system comes with two pre-configured tip amounts (₹5 and ₹10)
Additional Options: Add more tip options by clicking the Add Tip button
Remove Options: Delete any tip option using the red minus (-) button
Tip Configuration Best Practices
Customer Experience
Placement: Tips appear during the checkout process
Optional: Tipping is always presented as optional for customers
Transparency: Clearly communicate that 100% of tips go to drivers
Gratitude: Show appreciation when customers choose to tip
Benefits of Driver Tipping
For Drivers
Increased earnings potential beyond base delivery fees
Recognition for quality service and professionalism
Higher job satisfaction and reduced turnover
Motivation to provide excellent customer service