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Vendor and Driver Payment Process

Updated over a week ago

This article explains how payments are processed for vendors (restaurants/stores) and delivery drivers on your Deonde platform. While customer payments are collected automatically through integrated payment gateways, vendor and driver payments require manual processing by the platform administrator.


How Customer Payments Work

Supported Payment Methods

Your Deonde platform integrates with multiple payment gateways to collect customer payments:

  • Stripe - Credit cards, debit cards, and digital wallets

  • PayPal - PayPal accounts and linked payment methods

  • Razorpay - Cards, UPI, net banking, and mobile wallets

  • And Many other Supported payment gateways.

  • Cash on Delivery - Direct payment to delivery driver

Payment Flow

  1. Customer places an order and selects payment method

  2. Payment is processed through the integrated gateway

  3. Funds are deposited directly into your business account

  4. Deonde platform records the transaction and updates settlement data


Vendor Payment Process

Payment Method: Manual Bank Transfer

Vendor payments are processed manually by the platform administrator through bank transfers. This approach provides greater control over cash flow and payment timing.

Steps to Process Vendor Payments

  1. Access settlement reports

    • Log into your admin dashboard

    • Navigate to the Vendor Settlement Under Analytics Tab.

  2. Review vendor earnings

    • Deonde automatically calculates vendor earnings for each order

    • Commission rates and platform fees are deducted automatically

    • Net payment amounts are displayed in the settlement reports

  3. Download payment data

    • Export settlement reports containing vendor payment details

    • Reports include order summaries, commission deductions, and final amounts

    • Save reports for your accounting records

  4. Process bank transfers

    • Transfer the calculated amounts to each vendor's registered bank account

    • Use the net amounts shown in your settlement reports

    • Process payments according to your established payment schedule

  5. Update payment status

    • Mark payments as "Completed" in your admin panel

    • Add payment reference numbers for tracking

    • Maintain records of all processed payments


Driver Payment Process

Payment Method: Manual Bank Transfer

Similar to vendor payments, driver compensation is processed manually through bank transfers.

Steps to Process Driver Payments

  1. Access driver earnings reports

    • Log into your admin dashboard

    • Navigate to the Driver Settlement Under Analytics Tab.

  2. Calculate total earnings

    • Deonde tracks delivery fees, tips, and bonuses automatically

    • Platform calculates net earnings after any applicable deductions

    • Review earnings data for accuracy before processing

  3. Process payments

    • Transfer calculated amounts to drivers' bank accounts

    • Follow your established payment schedule (daily, weekly, or bi-weekly)

    • Maintain payment documentation for records

  4. Update payment records

    • Mark driver payments as completed in the system

    • Record payment dates and reference numbers

    • Ensure all payment data is properly documented

Recommended Payment Schedules

For Vendors

  • Weekly payments - Recommended for most businesses

  • Bi-weekly payments - Suitable for established vendor relationships

  • Monthly payments - Appropriate for high-volume vendors with stable cash flow

For Drivers

  • Daily payments - Improves driver satisfaction and retention

  • Weekly payments - Standard practice for most delivery platforms

  • Bi-weekly payments - Suitable for part-time or occasional drivers

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