When using the distribution page to install, the installation may fail if one or more of the following applies when opening the URL.
If this happens, please use Safari's standard browsing session.
Using private browsing mode
Using a browser that isn't Safari (including WebView)
Using a QR code via the IOS control center's QR code reader
After addressing the issues above, please follow the following steps to reinstall.
1. Clear your Safari browsing history and uninstall the DeployGate profile
2. Access the applicable distribution page
3. Select the join test button
4. Click on "Install DeployGate"
(※ After pressing this button, please do not reload the page.)
5. Installl the profile from the Settings page
6. Launch DeployGate by selecting the icon on the home screen
If you still experience issues, please contact us (help@deploygate.com) with the following information.
iOS version
iPhone device name and type
Your DeployGate username