Please visit the following page if your current plan is not the Free Plan.
Please visit the following page for instructions on checking your current plan.
How to Change Plans
The process depends on the type of plan you wish to change to. Please see the relevant section for details.
Change from a Free Plan to a Flexible Plan
1. Log in to an account with Administrator privileges for the Workspace. Go to the Admin Console and click “Upgrade to Flexible Plan.”
2. Click on the “Select Payment Method” button.
3. Please select your preferred payment method from the available options.
Credit card payments are billed monthly, while Invoice Payments (bank transfer) are billed annually. Regardless of the payment method, you can use the services immediately.
Please visit the following page for information about invoice timelines and payment due dates.
4. Enter your billing information and submit the application.
Credit Card Payments
Please specify the number of contracted members in the “Qty” or “Quantity” field.
Select between 4 and 49 members.
Invoice Payments
Please specify the number of contracted members in the “Maximum Users” field.
Select between 4 and 49 members.
Your plan will change to the Flexible Plan after completing these steps.
Change from a Free Plan to an Enterprise Plan
The Enterprise Plan offers a 45-day free trial period. Please visit the following page to request a trial. We will create a Trial Workspace for you.
Please use the trial period to consider your organization’s requirements, including the number of members and SSO integration. If you wish to continue with the Enterprise Plan after the trial period, please contact Customer Support (help@deploygate.com) so we can make the necessary arrangements.
We will provide/request the following information.
Signing Memorandum
Entering Billing Information
Deleting Trial Workspace (The Enterprise Plan will use the Free Plan’s Workspace)
Caution
After switching from a Free Plan to another plan, you cannot downgrade your plan.
If you wish to downgrade, you must create a new Workspace.
