All Collections
iOS
How can I stop the installation request message loop?
How can I stop the installation request message loop?

Personal Free, Personal Pro, Organization, Enterprise

Yukari avatar
Written by Yukari
Updated over a week ago

If you repeatedly encounter a Profile installation popup message, please try to access DeployGate from the DeployGate icon on your homescreen.

If you’ve installed the app through the distribution page, it may not function properly if one (or more) of the following situations apply when opening a URL.

  • Using private browsing mode

  • Using a browser other than Safari (e.g., WebView, etc.)

  • Using the Control Center’s QR code reader to scan a QR code

Please use a standard Safari browsing session and try again.

If the above solutions do not work, please contact us so we can investigate. Please include the following information.

  • iPhone device type (e.g., iPhone 11 Plus, etc.)

  • iOS version

Did this answer your question?