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“Blocked by Play Protect” message appears during Android app installation

Personal Free, Personal Pro, Organization, Enterprise

Yukari avatar
Written by Yukari
Updated over 2 years ago

Problem Details

  • When installing an application on Android devices, this alert message appears: “Blocked by Play Protect”

Cause

  • This message appears if the application has not been verified by Google Play Protect.

    • In most cases, this issue occurs because the applications under development have yet to be scanned by Play Protect.

    • Please review the following help article for more details about Google Play Protect.
      https://support.google.com/accounts/answer/2812853

  • The message will be dismissed after you send your application to Play Protect for it to be scanned and confirmed.

    • Once installation is completed, the message “Send app for scanning?” appears. Select the “Send” button to send your application to Play Protect.

    • It can take several hours to several days for the scan to complete. When finished, the message will no longer appear.

Solution

  • Select the “Install” button to install the application.

    • If you select the “OK” button, the installation won’t start.

  • The message will be dismissed after sending the application to Play Protect to be scanned. This can take several hours to several days.

Note

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