If you are downsizing development projects or desire a smaller plan than your existing Enterprise Plan or Enterprise Trial, you may want to downgrade your plan. If you would like to downgrade to a Flexible Plan, please be aware of the following restrictions.
For security purposes, members added to an Enterprise cannot be added to a Flexible Plan’s Workspace. Please delete the members from the Enterprise before proceeding with the downgrade and migration.
Organizations created for the Enterprise cannot be migrated to a Flexible Plan. Additionally, Organization ID Names cannot be reused. If you would like to create an Organization for the Flexible Plan’s Workspace, you must specify a new Organization ID Name or delete the existing Organization from the Enterprise.
※Note: The Organization’s display name does not have to be unique. If you prefer, you can specify a new Organization ID Name while keeping the display name the same.
Applications uploaded to the Enterprise cannot be migrated to a Flexible Plan. After applying for a Flexible Plan, create a new Organization and re-upload the applications.
If you understand these restrictions and would still like to downgrade your plan, please follow these steps to proceed with the migration.
Contact Customer Support to cancel your Enterprise Plan
Delete members from the Enterprise
Apply for a Flexible Plan
Create an Organization
Invite members and upload apps to the Organization
The details of each step are outlined below.
1. Contact Customer Support to cancel your Enterprise Plan
The Enterprise Plan cannot be canceled from the DeployGate dashboard. Please contact customer support to proceed with the cancellation process. Then, please follow the steps below.
If you are on an Enterprise Trial, you will lose access to Enterprise Plan features at the conclusion of your 45-day trial period. You will not be automatically charged.
Even after the trial period ends, you can still access the Enterprise to proceed with the following steps.
2. Delete members from the Enterprise
For security purposes, members added to an Enterprise cannot be invited to a Flexible Plan’s Workspace.
If you would like to add Enterprise members to the new Workspace, an Enterprise administrator must first delete them from the Enterprise.
Please visit the following page for details about deleting members.https://docs.deploygate.com/docs/administrator-guide/member/ep-delete-member/
3. Apply for a Flexible Plan
Please visit here (https://deploygate.com/pricing) to apply for a Flexible Plan.
4. Invite Members
When applying for the Flexible Plan, you will reach the following screen towards the end of the application process. Please enter the email addresses or usernames of the members you wish to invite and click on the “Invite” button.
You can also skip this step and invite members from the Management Screen at a later time.
Please visit here (https://docs.deploygate.com/docs/administrator-guide/member/ep-add-member/) for more details.
5. Create an Organization
You can create up to 10 Organizations on the Flexible Plan.
Please visit here (https://docs.deploygate.com/docs/administrator-guide/ep-group/ep-add-group/) for information on how to create an Organization.
*Note: You cannot reuse an Organization Name. If you would like to reuse the Organization Name from your Enterprise, please delete the Organization before you cancel your Enterprise Plan. Please visit here (URL TBD) for information on how to delete an Organization.
6. Invite members to the Organization
Invite members to the Organization you created in step 5.
If you are an administrator of the Workspace, please visit here (https://docs.deploygate.com/docs/administrator-guide/ep-group/ep-manage-group-member/) for information on how to invite members to an Organization.
Additionally, users on the Organization’s owner or administrator teams can also invite members to their specific Organization. Please visit here (https://docs.deploygate.com/docs/developer-guide/group/add-member/) for more details.
7. Upload apps to the Organization
Upload apps to the Organization you created in step 5. Please visit here (https://docs.deploygate.com/docs/developer-guide/app/upload-app/) for more details.