This error usually occurs because the transaction (Invoice) that is trying to sync to QuickBooks Online (QBO) is dated in a period that is already closed in QBO.
However, it can also happen if something on the invoice was added to a previously synced invoice and has since been updated.
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Either way, the best way to resolve this is to do the following in your QuickBooks account:
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ï»żGo to Settings â, then select Accounts and Settings.
Proceed to the Advanced tab.
Select Edit â in the Accounting section.
Uncheck the Close the books box or change the closing date.
If you need to change the password, just enter a new password and confirm it.
Select Save and then Done.
I believe they may have changed it from a checkbox to a toggle on some accounts.
Turn the toggle off, then retry the invoice sync in DF, then turn the toggle back on.
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This should resolve this sync error.
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If you have followed all the steps and you are still experiencing the same sync error, please contact us via the Chat Bubble in the bottom right.
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