In cases like this, we have a few options. We could deliver to the outside of the building in a hidden spot. There is a box on the order form for you to jot down some delivery instructions and you can be as detailed as you wish. If you’re concerned about it being left outside, we could take a key for the entrance to your building. Our drivers are very trustworthy and we find that this offers a good solution for many of our customers.

The courier can let themselves into the building and leave the package on your doorstep. To give them the key, you could either wake up to meet them on the first day or post it to us. Your key will be securely locked away in our key safe when you don't have a box out for delivery.

Alternatively, some of our customers get their boxes delivered straight to work to avoid this problem, if their office is London-based. This depends on when your building opens but it could be a good solution! If you are unsure how to make this work or would like some more information, please contact us so we can find a solution for you.

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