In the "Dispatches" tab you will find all of the forms which have been Dispatched to your device. These forms usually contain some pre-populated answers, and need to be completed.
They can be dispatched to your device from the Device Magic Management Console, a different device, or a 3rd party software that you have connected to Device Magic via our API.
Once the form is Dispatched, it shows up on the device with the form partially completed. Answers will already be populated in some fields in the form, and you can either update those answers or simply fill out the rest of the form.
This is handy for things like inspection approvals or parts requests, among others.
Viewing Dispatch Locations on the Mobile App:
Note: To learn how to add locations to your dispatches, view this article.
If you would like this feature enabled on your account, please contact support@devicemagic.com.
Dispatched forms that include Locations will have a map icon in the Dispatches tab.
To view the Dispatch locations on a map, click the Map icon at the top of the screen.
You will then be directed to a map that shows the Dispatch locations represented by numbered pins.
Click on a pin or a dispatch in the list below the map to select the dispatch.
Tap on "Open dispatch" to open the form for this location.
By tapping "Directions", the Maps app will open and the directions to the dropped pin will populate.
To navigate away from the map and back to your list of Dispatches, tap the "back" arrow at the top.
To learn more about how Dispatch works, click here.
Dispatch was updated:
Dispatch values can be updated after they're already been sent to the device using the Dispatch API.
If the device user has already started filling out the dispatch and saved it as a draft, then they will see the message below when the dispatch is updated via API.
"Dispatch was updated. This draft is for an outdated dispatch version. If you open it, you will not be able to submit it. You can still read the answers"
As this draft is an old version of the form, that is no longer required by the Management console admin, they'll have the option to view the draft, or delete it.
It will not be possible to submit this old dispatch draft version, as it will no longer have the correct dispatched values required by the admin dispatcher.
If you have any questions or comments feel free to send us a message at support@devicemagic.com.
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