Tips, Tricks, and Troubleshooting
Quickly solve issues
Troubleshooting an Invalid Email Address Delivery Error
Device Magic Product Updates
Sending submissions to Microsoft Power Automate
Shared Forms
Connecting Device Magic to Microsoft Power BI
Deleting a Saved Form on Your Mobile Device
Repeat Groups: In-App Features
Switching between Organizations
Connecting Device Magic to IFTTT
Connecting Salesforce to a Google Sheet Live Resource
Autofill a field with Text Scanning
"Duplicate (Not Processed)" submission
Resource Status Errors
Are you a ServiceTrade Customer?
Broken Destinations (Cloud)
Identifying the status of a form submission
Why is Data Missing From my Custom Word/PDF Document?
Editing Form Submissions
Resending Submissions
Delivery Issues
Editing Answers for Delivery Problem Submissions
Preview Your PDF Template with Real Data
Why Isn't My Data Arriving in Google Docs/Drive?
"Unable to Open this Form" Error Message
Fixing Stuck Submissions
Data Retention and Data Privacy
"Unknown form" in Submission List
"NaN" value in Mobile Form Field
Export Android .data/.zip or iOS .backup file
Troubleshooting Application Crashes
Failed To Save Form
Resource Unlinked from Form
Android Error: "There's a problem with initial answer"
Management Console Login Issues
Missing Forms in "FORMS" tab on Mobile
"Flagged as Virus" Error When Uploading a File
How to Fix "Trust Anchor for Certification Path Not Found" Error On a Device Magic Submission (Android)