Step 1: Go to the Account dropdown on the top-right menu, click on SubaccountsStep 2: If there are too many subaccounts inside Twilio, you can go back to CRM and copy the Account SIN for that location to search in Twilio:Step 3: Search based on the Twilio Subaccount SID in CRM agency settings -> TwilioPaste the Account SID here and click on it:Step 4: Click into the subaccount so you will see there's an orange text on the top left:Step 5: Click Monitor -> Logs -> CallsRelated ArticlesSetting up webhooks to receive incoming calls, messages and status updates for calls (for Twilio users)How to check logs for a specific Call in TwilioOutbound Calls / Softphone - How It WorksHow To Troubleshoot When Your Call Event Is Not Working In A CampaignCall and Voicemail Drop Events: Tracking and Recording Phone Call and Voicemail Activities