What Are Forms/ Surveys Elements?
The Forms/Surveys element enables you to incorporate both pre-designed and custom feedback forms, including 1-10 scoring, like/dislike options, and 5-star ratings. This feature streamlines response collection and analysis, accessible through the Submissions tab within campaign statistics.
When to Use It:
Collect product feedback (1-10 scale).
Gather service reviews (5-star ratings).
Use Like/Dislike forms for simple feedback.
Export data for users with low ratings.
How to Use:
Go to Email Marketing and create a new campaign.
Add the Form Element.
Choose the feedback type (NPS, ratings, etc.).
Customize the form design and settings.
Name the form in the Title field.
Set a custom success page.
Send your campaign and monitor responses via Campaign Statistics > Submissions.
Export the list of respondents if needed.
For pre-built forms, navigate directly to the submission page.