Important: Only users on the Enterprise plan can bring their own desk phones and connect them to their DialLink account. Users on other plans can purchase only desk phones that are pre-provisioned with the DialLink app directly from DialLink.
DialLink uses auto-provisioning to configure Yealink desk phones. This setup method allows the device to automatically download its configuration from the DialLink server without the need to enter settings manually.
The steps below describe how to apply the configuration.
1. Factory reset the device
Before starting the provisioning process, it’s recommended to reset the device to factory settings. This helps avoid conflicts with any previous configurations.
Option 1: On the device
Press and hold the OK button for 10 seconds. The phone will reboot automatically.
Option 2: Using the phone web interface
On the phone, go to Menu > Status to find the IP address.
Open the IP address in a web browser (e.g.,
https://<phone_IP_address>).Log in with administrator credentials.
Go to Settings > Upgrade.
Select Reset to Factory.
Note. Resetting the phone will erase any existing configuration.
2. Apply provisioning setup
Once the device restarts, configure the provisioning settings in the phone web interface:
On the phone, go to Menu > Status and find the IP address.
Open the IP address in a web browser.
Log in with administrator credentials.
Navigate to Settings > Auto Provision.
In the Server URL field, enter:
https://api.diallink.com/v1/phone-system/provisioningClick Confirm to save the changes.
Select Auto Provision Now.
Once the phone downloads and applies the configuration, it will be ready to make and receive calls.