To use DialLink for business texting, especially to US or Canadian numbers, your account and number setup must meet basic requirements.
1. Register your number for US messaging
To send or receive messages involving US phone numbers, you must complete A2P 10DLC registration, which includes registering your business, campaign use case, and assigning an approved number.
Learn more: US carrier registration for messaging and CNAM.
2. Review messaging compliance
US carriers enforce strict rules about what types of content can be sent via SMS. Before messaging:
Check the list of prohibited message content.
Follow messaging compliance guidelines to avoid delivery issues.
3. Understand message pricing
Messaging to US and Canadian numbers is billed as a fixed monthly fee per number. See the current pricing.
International message rates may vary depending on destination and carrier. See international rates.
To ensure uninterrupted delivery, go to Billing to check your balance and top up if needed.
What's next
Learn how to send a message
Explore Messages tab overview