Before you can use your U.S. or Canadian phone number to send business-related text messages, you must complete the steps below.
Register your number for business messaging
If you plan to send business messages from a U.S. phone number, you must complete A2P 10DLC registration.
This registration is required by major U.S. carriers, including AT&T, T-Mobile, and Verizon, to reduce spam and protect consumers from fraudulent messaging.
Learn more in U.S. Carrier Registration for Messaging and CNAM.
Review messaging compliance requirements
There are strict regulations in the U.S. regarding the types of content that can be sent via SMS. Before sending business messages:
Follow messaging compliance guidelines to avoid delivery failures or carrier penalties.
Understand message pricing
Business SMS messaging within the U.S. and Canada is included and unlimited* on all subscription plans: Essential, Professional, and Enterprise.
International messaging rates vary depending on the destination country and carrier. Refer to International Rates for detailed pricing.
*Our Unlimited calling and messaging plans are subject to a Fair Usage Policy to ensure consistent service quality for all customers. These plans are designed for typical business use, and usage levels are monitored. Usage that significantly exceeds standard levels may be adjusted. Please refer to our Usage Policy for more details.
What's next
Once registration and compliance steps are completed, you can start sending messages.
See How to send a message in DialLink for step-by-step instructions.