By connecting your AI voice agents to Cal.com through the MCP server, you enable automated and real-time appointment scheduling. This integration allows your AI agent to manage bookings efficiently while following your business rules and availability settings.
With the Cal.com MCP integration, your AI voice agents can perform the following actions:
Book new appointments
Check real-time availability in your Cal.com calendar.
Offer time slots that follow your business rules and client preferences.
Capture required details (name, email, phone).
Create the booking in Cal.com.
2. Reschedule appointments
Locate the appointment.
Propose alternatives based on preferences and policies.
Update the booking in Cal.com.
3. Cancel appointments
Find the appointment.
Explain your cancellation policy (including any applicable fees).
Record a cancellation reason.
Complete the cancellation in Cal.com.
By integrating Cal.com via MCP, your AI voice agents can fully manage appointment workflows, reducing administrative work and providing a seamless scheduling experience for your customers.