Claude Desktop supports adding custom MCP servers. To start using DialLink with Claude, you need to manually add the DialLink MCP Server. Once connected, Claude can place calls, check their status, or access contacts through secure API requests in the background.
This guide walks you through installing Claude Desktop, adding the DialLink MCP Server, and verifying that the connection works.
Before you begin
Plan requirement: A Claude Pro plan or higher is required to use custom connectors. Free plans do not support this feature.
If you want more details about custom connectors in Claude, see the Claude documentation: Getting Started with Custom Connectors Using Remote MCP.
Step 1. Download and install Claude Desktop
Download and install the desktop version for your operating system.
Launch Claude Desktop after installation is complete.
Sign in with your account to activate the app.
Step 2. Configure DialLink MCP Server settings
In Claude Desktop, open the Search and tools menu.
Click Manage connectors > Add custom connector.
Enter a name and the server address:
https://us-1.api.diallink.dev/v1/mcp/sseClick Add.
Click Connect to log in with your DialLink account.
Step 4. Log in to DialLink
After clicking Connect, a DialLink login window will appear. Enter your DialLink account credentials. Claude Desktop will automatically restart once the login is complete.
Step 5. Confirm connection
Open the Search and tools menu again. The DialLink MCP Server should now appear in the list of connectors. Make sure it is enabled.
All done! Claude can now interact with your DialLink account through the MCP Server.
What's next
Once connected, Claude can securely interact with your DialLink account. You’ll be able to use natural language to perform actions such as:
Starting and managing calls.
Checking call status and outcomes.
Accessing and updating contact information.
Continue to: Using DialLink MCP Server in Claude Desktop