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How to customize the pop-up and translate the options?
How to customize the pop-up and translate the options?

Customize the pop-up styles to match your theme, change the wording or modify actions.

Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

Good UX and design of not only your store itself but also all elements and apps in it create a vital part of your customers' experience. Candy Rack allows you to customize its looks and messages in order to adjust the app to your needs. Let's talk about all the options available in the app.

Extra Elements

If you need to share more information about the upsells or the campaign with your customers but the main title of the pop-up doesn't suffice, you can enable the 'Show subtitle' feature to display an extra line of text under the title.

By default, Candy Rack contains two buttons that customers can use to exit the pop-up - Close (X) button and Continue button. If you wish to add one more button with a specific action, you can activate the 'Show "No, Thank You" button'.

Button Actions

Candy Rack enables you to control the actions of the buttons in it. You can choose where these buttons should lead your customers:

  • Theme settings (respects your theme's setup)

  • Redirect to cart

  • Redirect to checkout

  • Stay on page

Pop-Up Views

If you don't want your customers to be bothered by the pop-ups after each add-to-cart, you can limit the number of pop-up views for each session.


Call-to-action buttons are extremely important in order to catch your customers' attention. You can select any background color, text color, and even border styles to either match your storefront styles or simply make the CTA more prominent.

Custom wording

Great copy sells. Whether you want the pop-up to communicate in the same style as you do in the storefront or just use some catchy phrases to make the upsells more attractive, you can customize any text strings within the pop-up.

You can change the title that appears on the top of the pop-up window, the Add to Cart button and its message once the product has been added, the Upgrade button and its message once the product has been upgraded, the Continue to cart button, and the Discount info displayed on the cart page (when a discount is applied).


Candy Rack pop-up is translated to English, German, Japanese, Portuguese, Italian, Russian, Dutch, Czech, Slovak, Spanish, French, and Turkish language. The default language depends on the settings of your store. If you're missing any translation, just leave a message in the chat!

❗Please note that at the moment the translations are automatically displayed in the pop-up only if you're not customizing the editable texts.

Advanced customization

Last but not least, if the above customization options are not sufficient for you, you can always do more advanced adjustments with CSS and achieve even more unique looks. If you don't know much about CSS, you can learn more in our How to adjust the style of your pop-up article or simply contact us via in-app chat or e-mail at and our team will be happy to help!

Happy upselling,

The Candy Rack team

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