To use an image other than the available icon options, you can simply find the product created by Candy Rack in the Products section of your Shopify admin and then upload any picture. Once uploaded, you can drag it over to replace the current icon as the main image. It will then display on the pop-up and in the cart.

To identify which products are created by the Candy Rack app in your Shopify admin, you can filter your product using the Product type candyrack_generated.

This will apply to the following Upsell Offers:

  • Custom Gift Note

  • Gift Packaging

  • Extended Warranty

  • Premium Email Support

  • Unwanted Gift Return

  • Mystery Product

  • First in Line

  • Incognito Shipping

  • Custom Service

Need help? Chat with us using the chat icon at the bottom right corner of this page or you can send us an email to

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