Each plan starts with a free 14-day trial, which has unlimited functionality, so you can test the app without any worry.
Frequently Asked Questions About Pricing & Subscription
What is the difference between each plan?
Feature-wise there is no difference. The plan is always set per your Shopify plan. We are using this logic to estimate the traffic volume on your store as the bigger the traffic is, the higher the infrastructure cost.
If you are on the Shopify Plus plan, we do provide you with exclusive access to our support including onboarding calls and upsell recommendations.
How can I move to a lower plan?
In order to move to a lower plan, you would need to migrate to a lower Shopify plan. If that's not feasible for you, please get in touch with us to discuss further options.
I have Candy Rack installed in several stores, do you provide any discounts?
We do! Please get in touch with us to discuss the details.
How can I cancel my subscription?
Simply uninstall the app from your Shopify admin and your subscription will be canceled automatically.
After the uninstall, please make sure to remove the app scripts from your theme.
What are your refund policies?
We do offer a 30-day money-back guarantee on your last payment made. You can contact us directly with refund requests, the contact details are mentioned below.
If you have any other questions feel free to contact us at firstname.lastname@example.org or via the in-app chat.