All Collections
App: Payster
How the scheduling works
How the scheduling works

Information how the email scheduling works in detail

Team avatar
Written by Team
Updated over a week ago

Email reminders are sent based on schedule, which is always related to the date & time when the unpaid order was created.

The reminders aren't sending emails to orders which met the condition in the past. E.g., You enable 1st reminder to send email five days after order creation, and at the same time, you have orders older than five days. These orders won't get this reminder as the specified time already passed.

Once the order is marked as paid or canceled, the sending of emails stops automatically.

Did this answer your question?