Gift Box allows you to use two different methods of adding free gifts to orders. Let's talk about their pros and cons and how they actually work.
1. Allow discounts in checkout with gifts
Once the gift offer is activated, Gift Box creates a duplicate of the gift product (so-called ghost product), sets its price to $0, and hides it from the storefront. When an order with a gift is created, the quantity of the original gift product is respectively decreased.
free gifts are visible in both cart and checkout
customers can apply discounts on top of free gifts at checkout
compatible with automatic discounts and any other types of discounts
gift can be rejected by the customer by removing it from the cart
works with multiple-currency checkout
we're still ensuring compatibility with all themes. Not compatible with yours? Contact us via firstname.lastname@example.org or via chat in the bottom right corner and our team will be happy to assist you! :)
2. Disable discounts in checkout with gifts (draft orders)
This method leverages Shopify's draft orders API that helps us add free gifts to orders. Specifically, they're 100% discounted items, and there's no need to create duplicates of products that are given away to customers as free gifts.
works with the majority of Shopify themes
gifts are not visible in the cart, only at checkout
not possible to combine free gifts with other discounts, including automatic discounts and free shipping discounts
the only workaround is to enter the discount coupon into the Gift Box interface that automatically applies this coupon to checkout. Learn more about this feature here
not possible to purchase subscription products with free gifts
some discount settings are not supported:
multi-currency checkout is not supported
If you're not sure which method is the right fit for your store, don't hesitate to reach out to our support via chat or email at email@example.com and our team will be happy to help you answer all your questions.
Your Digismoothie team