All Collections
App: Gift Box
How To's
How to pause the subscription
How to pause the subscription
Team avatar
Written by Team
Updated over a week ago

You can pause your Gift Box subscription if you are on a monthly plan. The existing subscription is canceled, and you are not charged anymore.

You will find the option in Settings –> Billing section.

The app is not active, but all your offers and settings stay as they are, just inactive.

It is easier and more convenient than uninstalling and reinstalling the app again in the future.

When you decide to use the app again, simply go to the app, click on Renew subscription and accept the new subscription.

❗Please note that after reactivating the subscription, the default Gift Box price will be automatically assigned (as per the app store). If you were given a discount on your subscription, please contact our support team via in-app chat or email at support@digismoothie.com to manually change the price.

Did this answer your question?