We understand the importance of a smooth and seamless shopping experience, and we want to ensure that Gift Box functions optimally for every user. If the app is loading slowly or reacting sluggishly, use the steps below to speed it up.
Why the app may load slowly
By default, Gift Box loads after the entire page has fully loaded. This prevents the app from slowing other elements of your store.
On stores with heavier content, this default timing can cause the app to load too late, potentially leading to missed opportunities to add free gifts to orders.
How to improve loading speed
Follow these simple steps to enhance Gift Box loading and prevent delays in applying free gifts to orders:
Enable the app embed in your theme:
To ensure Gift Box integrates seamlessly with your store, enable the app embed in your theme.
Use our step-by-step guide: Enable the app embed in your theme.
Switch the loading mode to Fast
After enabling the app embed, change the loading method from Standard to Fast.
Fast loads Gift Box simultaneously with your store, reducing delays and potential issues related to slow loading.
Save the changes.
By following these steps, you’ll experience a faster and more responsive Gift Box app, helping free gifts be added to orders promptly and improving your customers’ shopping journey.
Need help? If you encounter any difficulties or have further questions, contact our support team at support@digismoothie.com.