We understand the importance of a smooth and seamless shopping experience, and we want to ensure that Gift Box functions optimally for every user. If you've noticed that the app is loading slowly or reacting sluggishly, we're here to help you address this issue.
Why is the App Loading Slowly?
By default, Gift Box loads after the entire page has fully loaded. While this default setting ensures that the app doesn't slow down the loading of other elements in your store, it may pose challenges for stores with heavier content. In such cases, the app might load too late, potentially leading to missed opportunities to add free gifts to orders.
How to Improve App Loading Speed:
We've provided a solution to enhance the loading speed of Gift Box and prevent any delays in applying free gifts to orders. Follow these simple steps:
Enable "app embed" in the Theme:
To ensure Gift Box integrates seamlessly with your store, enable app embed in your theme. We've created a step-by-step guide for you: Enable Gift Box App Embed.
Switch to "Fast" loading mode:
Once the app embed is enabled in your theme, change the loading method from "Standard" to "Fast." The "Fast" loading mode ensures that Gift Box loads simultaneously with your store, reducing any delays and potential issues related to slow loading.
Save the changes.
By following these steps, you'll experience a faster and more responsive Gift Box app, ensuring that free gifts are added to orders promptly and providing your customers with an improved shopping journey.
If you encounter any difficulties or have further questions, don't hesitate to reach out to our support team at support@digismoothie.com. We're here to assist you in creating a delightful shopping experience for your customers.
Happy gifting!
Your Digismoothie Team