Candy Rack

Tutorials and how-tos for Candy Rack, the one-click upsell app for Shopify

Tom Janu avatar Lucia Dvořáková avatar Ralph Trinidad avatar +2
31 articles in this collection
Written by Tom Janu, Lucia Dvořáková, Ralph Trinidad and 2 others
Frequently Asked Questions (FAQs)

How do Button Action Settings work?

What do these options mean?
Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

Does Candy Rack support Online Store 2.0?

Tomas Hermansky avatar
Written by Tomas Hermansky
Updated over a week ago

What is "Advanced targeting" and what are the benefits

Set additional conditions to target your upsell offers with greater precision.
Tomas Hermansky avatar
Written by Tomas Hermansky
Updated over a week ago

Learn more about placements in Candy Rack

Tomas Hermansky avatar
Written by Tomas Hermansky
Updated over a week ago

How to identify orders with upsells added via Candy Rack from your Shopify Admin

Learn how to easily identify which orders consist of upsells added via Candy Rack
Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

What are the Candy Rack pricing options?

Everything you need to know about the subscription price
Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

What are the Smart Auto-Upsells and how to use them

Everything about our most advanced and fully auto-pilot upselling feature.
Tom Janu avatar
Written by Tom Janu
Updated over a week ago

Will the price of the app change if I change my Shopify plan?

Subscription price stays the same after changing Shopify plan.
Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

Does Candy Rack work well with subscription apps?

Working with third-party subscriptions apps.
Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

Upsell stopped working after modifying the product

Candy Rack pop-up stopped working after changing the variants of a targeted product.
Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

Does Candy Rack work with out-of-stock products?

Working with products that has zero stocks in inventory.
Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

How to understand the Analytics section?

Reading and understanding the Candy Rack Analytics section.
Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

Does Candy Rack work with Dynamic Checkout buttons?

Working with Dynamic Checkout buttons.
Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

Why does Candy Rack create "All Products" collection and how to hide it?

Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

Can I use Candy Rack with a PageFly page builder?

Absolutely! Candy Rack works perfectly fine with the "Product details" element which includes all necessary product information.
Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

Using an image other than the available icon options

Using an image other than the available icon options
Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

Discounts and free target product

How to modify the discount to make it work with free products
Digismoothie Team avatar
Written by Digismoothie Team
Updated over a week ago
How to's

How to insert Candy Rack script to your theme

Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

How to upsell the same product

Tomas Hermansky avatar
Written by Tomas Hermansky
Updated over a week ago

How to customize the pop-up with CSS

Learn how to perform more advanced style adjustments
Tom Janu avatar
Written by Tom Janu
Updated over a week ago

How to allow multiple discounts on upsell products

By default Candy Rack discounts work only on a single upsell product. But what if a customer wants to buy more of them?
Tom Janu avatar
Written by Tom Janu
Updated over a week ago

How to customize the pop-up and translate the options?

Customize the pop-up styles to match your theme, change the wording or modify actions.
Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

Set up upsell quantity based on the quantity of the parent product.

Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

How to enable the quantity selector to upsell in the Candy Rack pop-up?

Add a quantity selector to your add-on/upsell offers in the pop-up.
Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

How to uninstall Candy Rack and clean up my theme?

Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

Candy Rack public API & options for developers

Candy Rack offers a public Window API that can improve the experience with the application.
Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

How to import upsells in bulk or export the offers [BETA]

Whether you need to export your upsell list or import the offers in bulk, we've got you covered.
Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago