App: Gift Box

Gift Box Release Notes

Monthly summary what has changed in the app.

Written by Digismoothie Team
Updated over a week ago

How to create your first free gift (video)

Getting your first free gift offer live is a piece of cake. Read our guide or watch a short video tutorial.

Written by Digismoothie Team
Updated over a week ago

How much does Gift Box cost?

Learn the pricing of the Gift Box app.

Written by Digismoothie Team
Updated over a week ago

How are free gifts being added to orders?

Written by Lucia Dvořáková
Updated over a week ago

Does Gift Box support Online Store 2.0?

Written by Digismoothie Team
Updated over a week ago

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) about the Gift Box app.

Written by Tom Janu
Updated over a week ago

How can I contact you?

Written by Tom Janu
Updated over a week ago

Who is providing the pre-defined services (Gift Packaging, Extended Warranty) in the app?

Written by Tom Janu
Updated over a week ago

A gift item went out of stock while a Free Product Choice offer is active

What happens when the inventory gets exhausted while a Free Product Choice offer is active.

Written by Ralph Trinidad
Updated over a week ago

Why did Gift Box send an Order Edited email to my customer?

Learn how the Edit Order API fallback works.

Written by Ralph Trinidad
Updated over a week ago

Is it possible to display the Gift Box at checkout?

Is it possible to display the Gift Box at checkout?

Written by Ralph Trinidad
Updated over a week ago

How to delete or hide the existing free gift?

Written by Tom Janu
Updated over a week ago

How does Preview Mode work?

Written by Lucia Dvořáková
Updated over a week ago

Which free gifts I can offer?

Written by Tom Janu
Updated over a week ago

Can I change the widget location on my store?

Move the Gift Box app widget to your preferred position.

Written by Ralph Trinidad
Updated over a week ago

Can I choose when the Gift Box pop-up should open?

Learn how to control when the Gift Box pop up opens in your store.

Written by Ralph Trinidad
Updated over a week ago

Does Gift Box work with out-of-stock products?

Gift Box working with out-of-stock product.

Written by Ralph Trinidad
Updated over a week ago

Can I display product names as links?

Display product names as links so your customers will be able to read all information about the free product.

Written by Ralph Trinidad
Updated over a week ago

If I uninstall and then reinstall the app, will the app remember my old settings?

Will Gift Box remember your old settings when uninstalled?

Written by Ralph Trinidad
Updated over a week ago

How to pause the subscription

Written by Digismoothie Team
Updated over a week ago

How to uninstall Gift Box and clean up my theme?

Written by Lucia Dvořáková
Updated over a week ago

How to enable discount code with free gift(s)?

Written by Lucia Dvořáková
Updated over a week ago

How to understand the performance summary section?

Gift Box performance: Its contribution to your store sales, and how your gift products performance is related to the sales on your store.

Written by Ralph Trinidad
Updated over a week ago

How to create a Free Shipping Gift?

Create a Free Shipping gift to bring more sales.

Written by Ralph Trinidad
Updated over a week ago

How to disable Gift Box on specific pages or themes?

Disable the app on specific themes or pages while keeping it active in others.

Written by Ralph Trinidad
Updated over a week ago

How to customize the Gift Box pop-up texts and/or colors?

Learn how to make changes to the Gift Box pop-up appearance.

Written by Ralph Trinidad
Updated over a week ago

How to hide the Gift Box pop-up from your website

Hide the entire Gift Box pop-up on your website

Written by Rein
Updated over a week ago

How to control the number of gifts given?

Learn how to control the number of gifts a customer can get.

Written by Ralph Trinidad
Updated over a week ago

How to identify orders with gifts from the app in my Shopify admin?

Know which orders have Gift With Purchase (GWP) from your Shopify admin.

Written by Ralph Trinidad
Updated over a week ago

How to use an image other than the available icon options

Using an image other than the available icon options in Gift Box

Written by Ralph Trinidad
Updated over a week ago

Why are the gifts not working or not being added to your order details?

Reasons why the gifts are not working or not being added to your order details

Written by Ralph Trinidad
Updated over a week ago

Is Gift Box compatible with other discount apps?

At the moment, Gift Box is not compatible with other discount apps.

Written by Lucia Dvořáková
Updated over a week ago

How to find out which discount coupon was applied to the order

Written by Lucia Dvořáková
Updated over a week ago

Can the gift product be added to the cart page?

Can the gift product be added to the cart?

Written by Ralph Trinidad
Updated over a week ago

Does Gift Box work with unpublished products?

Does Gift Box work with unpublished products?

Written by Ralph Trinidad
Updated over a week ago

Are PayPal and other third-party payments supported?

Written by Lucia Dvořáková
Updated over a week ago

Does Gift Box work with the Shopify multi-currency?

Shopify multi-currency works with the online store sales channels while Gift Box uses draft orders at checkout.

Written by Lucia Dvořáková
Updated over a week ago

How do I generate a sales report?

Learn how to generate a sales report for your store.

Written by Ralph Trinidad
Updated over a week ago

Can customers reject the free gift?

Written by Tom Janu
Updated over a week ago

Are subscription products compatible with free gifts?

Written by Lucia Dvořáková
Updated over a week ago

How to prevent customers from getting free gifts when the discount decreases the threshold?

Learn how to make Gift Box calculate the total spend that your customers added to the cart with or without a discount code applied.

Written by Lucia Dvořáková
Updated over a week ago

Adding gifts to order post-checkout (fallback method)

Why does Gift Box edit some orders?

Written by Lucia Dvořáková
Updated over a week ago