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App: Gift Box
App: Gift Box
Tutorials and how-tos for Gift Box, the free gift management app for Shopify
+2
42 articles in this collection
Written by
Tom Janu,
Lucia Dvořáková,
Ralph Trinidad
and 2 others
Gift Box Release Notes
Monthly summary what has changed in the app.
Written by
Digismoothie Team
Updated over a week ago
Getting Started
How to create your first free gift (video)
Getting your first free gift offer live is a piece of cake. Read our guide or watch a short video tutorial.
Written by
Digismoothie Team
Updated over a week ago
How much does Gift Box cost?
Learn the pricing of the Gift Box app.
Written by
Digismoothie Team
Updated over a week ago
How are free gifts being added to orders?
Written by
Lucia Dvořáková
Updated over a week ago
Frequently Asked Questions (FAQs)
Does Gift Box support Online Store 2.0?
Written by
Digismoothie Team
Updated over a week ago
Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs) about the Gift Box app.
Written by
Tom Janu
Updated over a week ago
How can I contact you?
Written by
Tom Janu
Updated over a week ago
Who is providing the pre-defined services (Gift Packaging, Extended Warranty) in the app?
Written by
Tom Janu
Updated over a week ago
A gift item went out of stock while a Free Product Choice offer is active
What happens when the inventory gets exhausted while a Free Product Choice offer is active.
Written by
Ralph Trinidad
Updated over a week ago
Why did Gift Box send an Order Edited email to my customer?
Learn how the Edit Order API fallback works.
Written by
Ralph Trinidad
Updated over a week ago
Is it possible to display the Gift Box at checkout?
Is it possible to display the Gift Box at checkout?
Written by
Ralph Trinidad
Updated over a week ago
How to delete or hide the existing free gift?
Written by
Tom Janu
Updated over a week ago
How does Preview Mode work?
Written by
Lucia Dvořáková
Updated over a week ago
Which free gifts I can offer?
Written by
Tom Janu
Updated over a week ago
Can I change the widget location on my store?
Move the Gift Box app widget to your preferred position.
Written by
Ralph Trinidad
Updated over a week ago
Can I choose when the Gift Box pop-up should open?
Learn how to control when the Gift Box pop up opens in your store.
Written by
Ralph Trinidad
Updated over a week ago
Does Gift Box work with out-of-stock products?
Gift Box working with out-of-stock product.
Written by
Ralph Trinidad
Updated over a week ago
Can I display product names as links?
Display product names as links so your customers will be able to read all information about the free product.
Written by
Ralph Trinidad
Updated over a week ago
If I uninstall and then reinstall the app, will the app remember my old settings?
Will Gift Box remember your old settings when uninstalled?
Written by
Ralph Trinidad
Updated over a week ago
How To's
How to pause the subscription
Written by
Digismoothie Team
Updated over a week ago
How to uninstall Gift Box and clean up my theme?
Written by
Lucia Dvořáková
Updated over a week ago
How to enable discount code with free gift(s)?
Written by
Lucia Dvořáková
Updated over a week ago
How to understand the performance summary section?
Gift Box performance: Its contribution to your store sales, and how your gift products performance is related to the sales on your store.
Written by
Ralph Trinidad
Updated over a week ago
How to create a Free Shipping Gift?
Create a Free Shipping gift to bring more sales.
Written by
Ralph Trinidad
Updated over a week ago
How to disable Gift Box on specific pages or themes?
Disable the app on specific themes or pages while keeping it active in others.
Written by
Ralph Trinidad
Updated over a week ago
How to customize the Gift Box pop-up texts and/or colors?
Learn how to make changes to the Gift Box pop-up appearance.
Written by
Ralph Trinidad
Updated over a week ago
How to hide the Gift Box pop-up from your website
Hide the entire Gift Box pop-up on your website
Written by
Rein
Updated over a week ago
How to control the number of gifts given?
Learn how to control the number of gifts a customer can get.
Written by
Ralph Trinidad
Updated over a week ago
How to identify orders with gifts from the app in my Shopify admin?
Know which orders have Gift With Purchase (GWP) from your Shopify admin.
Written by
Ralph Trinidad
Updated over a week ago
How to use an image other than the available icon options
Using an image other than the available icon options in Gift Box
Written by
Ralph Trinidad
Updated over a week ago
Troubleshooting
Why are the gifts not working or not being added to your order details?
Reasons why the gifts are not working or not being added to your order details
Written by
Ralph Trinidad
Updated over a week ago
Draft orders
Is Gift Box compatible with other discount apps?
At the moment, Gift Box is not compatible with other discount apps.
Written by
Lucia Dvořáková
Updated over a week ago
How to find out which discount coupon was applied to the order
Written by
Lucia Dvořáková
Updated over a week ago
Can the gift product be added to the cart page?
Can the gift product be added to the cart?
Written by
Ralph Trinidad
Updated over a week ago
Does Gift Box work with unpublished products?
Does Gift Box work with unpublished products?
Written by
Ralph Trinidad
Updated over a week ago
Are PayPal and other third-party payments supported?
Written by
Lucia Dvořáková
Updated over a week ago
Does Gift Box work with the Shopify multi-currency?
Shopify multi-currency works with the online store sales channels while Gift Box uses draft orders at checkout.
Written by
Lucia Dvořáková
Updated over a week ago
How do I generate a sales report?
Learn how to generate a sales report for your store.
Written by
Ralph Trinidad
Updated over a week ago
Can customers reject the free gift?
Written by
Tom Janu
Updated over a week ago
Are subscription products compatible with free gifts?
Written by
Lucia Dvořáková
Updated over a week ago
How to prevent customers from getting free gifts when the discount decreases the threshold?
Learn how to make Gift Box calculate the total spend that your customers added to the cart with or without a discount code applied.
Written by
Lucia Dvořáková
Updated over a week ago
Adding gifts to order post-checkout (fallback method)
Why does Gift Box edit some orders?
Written by
Lucia Dvořáková
Updated over a week ago