If you are not receiving the verification email for your withdrawal, please note that such emails can take up to 15 minutes to arrive in your inbox.
If you do not see the email in your main inbox, we recommend checking your Spam/Junk folder, as sometimes automated messages may be filtered there.
If you still haven't received the email after 15 minutes, please verify that the email address linked to your casino account is correct. A typo or incorrect entry could prevent the message from being delivered.