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Referral Tagging – How It Works & Common Issues

Patrick avatar
Written by Patrick
Updated over 5 months ago

How Are Referral Tags Assigned?

Referral tags are assigned when a player visits our site for the first time using a referral link. This means that the system automatically tracks and links the player to the referrer at the moment of their initial visit.

Why Didn’t I Receive the Referral Tag?

If you or someone you referred did not receive the correct referral tag, it may be due to one of the following reasons:

  • The player did not use your referral link when creating their account.

  • The player had previously visited our site through another source, which resulted in a different referral tag being assigned.

  • The account was registered on a different device or browser than the one used to click the referral link.

  • The player may have clicked another referral link before registering, causing their account to be assigned to a different partner.

  • Cookies may have been deleted or blocked before registration, preventing proper tag assignment.

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