Snooze is a button added to a reminder message which allows a client to select and delay the message for a select period of time (always 1h, 4h, 8h, 24h), so the message sends again to them later when more convenient. (Note: The text of this button cannot be edited)
When a client selects a snooze button:
The client will automatically receive a message containing snooze time options to select
The client selects a time option and the message is delayed to send again later at the time selected
The clinic will not view the Snooze or duration messages or system responses, these are hidden from the clinic digital practice screen and do not create a conversation
When Snooze resends the message later this will not show to the clinic in the Digital Practice conversation
