Mandatory or recommended formats are specified directly on the platform at the time of editing or selection in the media library. Please refer to them.
Image
Accepted formats: png, jpg, jpeg, gif, svg (GIF images cannot be guaranteed to display in an email).
Max. weight: 10 MB
The background image of a block must be in PNG or JPG format
LANDING PAGE
Image
Accepted formats: png, jpg, jpeg, gif, svg
Max. size: 10 MB
Video
Accepted formats: mp4, mov, mpg, mpeg
Max size: 100 MB if video hosted on Digitaleo
MESSAGE ON ANSWER
Audio
Accepted formats: mp3, wav
Max. size: 20 MB
POST FACEBOOK
Image
Accepted formats: png, jpg, jpeg, gif
Max. weight: 4 MB
Recommended size: 1200 x 628
Unlimited number of images in png, jpg, jpeg formats. Only one Gif.
Video
Accepted formats: mp4, mov
Max weight: 2 GB (max weight allowed by Meta APIs regardless of platform)
Only one video per post.
POST INSTAGRAM
Image
Accepted formats: jpg, jpeg
Max size: 8MB
Minimum size: H150 x L150
Maximum size: H1920 x W1080
Ratio: between 0.8 and 1.91
Recommended size: 1080 x 1080
10 images maximum.
Photos are displayed in the order in which they were imported. It is not possible to change the order of the carousel after photos have been imported.
Pictures do not scroll in preview mode.
Gifs are not accepted.
It is not yet possible to mix photos and video in a carousel on the same post.
Actual
Accepted formats: mp4, mov
Max weight: 1 GB (max weight allowed by Meta APIs regardless of platform)
Max size: H1920
Ratio: between 0.8 and 1.78
Duration: 3 to 6 seconds
Only one video per post.
The video must be recorded on Digitaleo in the media library (you cannot broadcast a video via a Youtube link, for example).
All Instagram videos are broadcast in Real format.
POST LINKEDIN
Image
Accepted formats: png, jpg, jpeg, gif
Max. size: 5 MB
9 images max (possible to mix photos and gifs in the same post)
Link image
If you replace a link photo on your LinkedIn post
Accepted formats: png, jpg, jpeg, gif
Recommended size: 1200 x 628
Max. weight: 2 MB
Video
Accepted formats: mp4
Max size: 100 MB
Only one video per post.
The LinkedIn API does not allow us to make a post with a .doc, .ppt, .pdf document
For more details on image ratios and video formats: Criteria to respect for a LinkedIn post
POST GOOGLE
Image
Accepted formats: jpg, jpeg, png
Max. size: 25 MB
Minimum size: H300 x W400
Maximum size: H10000 x L10000
Only one image per post.
For more details: Google Post: making a quality post
GOOGLE POINT OF SALE FORM
Google profile photo
Accepted formats: jpg, png
Max size: between 10 Kb and 3 Mb
Minimum size: H450 x L450
Ratio: 1:1 (square)
Google logo
Accepted formats: jpg, png
Max size: between 10 Kb and 3 Mb
Minimum size: H450 x L450
Ratio: 1:1 (square)
Google Gallery
Accepted formats: jpg, png
Max size: between 10 Kb and 3 Mb
Minimum size: H450 x L450
30 photos maximum
Facebook cover
Accepted formats: jpg, png
Max size: between 10 Kb and 3 Mb
Minimum size: H400 x W150
Google coverage
Accepted formats: jpg, png
Max size: between 10 Kb and 3 Mb
Minimum size: H450 x L800
Ratio: 16:9
For more details: Presence Management: fill in the point-of-sale form
Your communication materials will be produced by our partners according to a specific procedure that will be sent to you during your training.
CUSTOMIZATION FIELD
If you add images to your customization fields:
Accepted formats: png, jpg, jpeg, gif, svg
Max. size: 10 MB
VIGNET OPERATIONS
Network managers can add a vignette to illustrate the operations kits and highlights made available to their affiliates.
Accepted formats: png, jpg, jpeg, gif, svg
Max. size: 10 MB
GENERAL RECOMMENDATIONS
Please always use royalty-free images.
The recommended sizes for images are in pixels.
Ratio = ratio in pixels height / width.
If you're adding music to your video, make sure it's royalty-free. If it isn't, Meta (Facebook and Instagram) or Google may delete your post or even suspend your account.
The extensions (.mp4, .mov, .pdf...) of your file name must be entered in lower case.
The weight of doc, pdf, xls, pdf documents is limited to 100 MB.
Since editing a media (email, instagram post etc), only content from the media library already in the right formats for the chosen media, will be offered. If a piece of content is not available at the time of editing a post even though it is present in the media library, this means that it does not respect the correct format for the chosen media. We invite you to rework it.
There are many tools you can use to resize your images. This one, for example, directly offers you formats suitable for the various social networks: resizing via Adobe. If you work on a Mac, you can follow these instructions.
A video cannot be edited for reworking once imported. Instead, you will be able to replace it with a new video previously reworked in a third-party editing tool such as Adobe (free), Kapwing (free in English), Playplay (in French).
To share a file in .ai format, compress it into a .zip file before importing it into the media library. This will allow the file to be exported and kept in .ai format; otherwise, the media library will convert it to PDF.